Selling
My Collection is Stuck on "Trx Pending"
Seeing your collection status as "Trx Pending" typically indicates a transaction is in process, often related to setting a provenance token for your collection. This transaction could be you sending in your own provenance token or paying Inscribe.io to create one. If you find yourself stuck in this state, it's advisable to check your wallet's transaction history for the status and try refreshinFew readersWhy Didn't I Receive Any BTC From Collection Sales?
If you're noticing a lack of BTC after a sale, it might be due to the asset cost being set too low. Specifically, if the cost is around or below 546 satoshis (0.00000546 BTC), the transaction may fall below Bitcoin's dust limit. Transactions that don't meet this limit are considered "dust" and the value may be collected by miners as part of the transaction fee, rather than being paid out. To avoid this, ensure your asset's cost is set above this threshold, if you’d like to receive BTC from colleFew readersWhy can't I edit my collection info and files anymore?
After finalizing your collection (setting a provenance token), you might find that you're unable to edit certain aspects of it. This limitation is by design to ensure the integrity of the collection data. However, you still have the ability to edit sales-related information, such as changing the revenue wallet, pricing, and allowlist. This level of flexibility allows creators to adjust criticalFew readersIssues While Uploading Files to Collection Form
When you're adding files to your collection form, you might run into a few hiccups. The most common issues are related to the size and type of the files you're trying to upload. If your file is too large or if the file type isn't supported, the platform won't be able to process your upload. To avoid these problems, make sure to check the maximum file size allowed and the supported file formats before attempting to upload your content.Few readers
Buying
Why Can't I purchase during the allow list status
What is an Allowlist? An Allowlist or Whitelist as it's commonly referred to is a list of wallet addresses that a project or creator has collected in advance and allowed access to a gated sale prior to public availability. Whether or not an allowlist will be included or used is at the sole discretion of the Creator. Why can’t I Purchase/Mint? The most likely reason you are unable to mint during the allowlist phase of a sale is because you do not have allowlist status. Oftentimes therFew readersReasons for Purchase Errors
There are multiple reasons why you may be receiving issues when trying to purchase an inscription. Insufficient Funds: Be sure that the wallet you have connected to inscribe.io currently has enough funds to cover all costs associated with the inscription. Network fees vary depending on the amount of usage the Bitcoin blockchain is currently experiencing. No Available UTxOs: If you are attempting to send concurrent transactions to the network ex. minting multiple inscriptions at theFew readersWhy Haven't I Received My Inscription Yet?
Likely Reason for Why Your Inscription isn't in your Wallet The most likely reason you haven't recieved your inscription yet is because the transaction that creates and sends the inscription to you has not been completed and added to the Bitcoin blockchain yet. This is due to the priority of your transaction i.e. its speed. Luckily you have more then a few ways to check on your orders status. We created an in-depth article (https://inscribe.crisp.help/en/article/how-can-i-check-my-order-Few readers