My Wallet Isn't Connect Properly
What to do if Your Wallet Won't Connect Properly
Ensure your wallet and browser are up to date
Ensure your wallet is set to the correct network type (mainnet vs testnet)
Make sure you are approving the connection request, and signing the signature request. Neither of these request require the spending of any Bitcoin. They are just done to prove you own the wallet you are connecting to Inscribe.io
Double-check that your wallet is compatible with Inscribe.io. Whether you are a Creator or Buyer of inscriptions you will be required to connect a wallet. On either of these 2 pages you will see a list of supported wallets. Click on the one you'd like to connect with.
If the Above Doesn't Fix your Issue, Try These Solutions:
Disconnect your wallet from the site, refresh your wallet and the website, and reconnect.
Clear your cache and repeat the above step
The Cache is a temporary storage that is used by your browser to store data from past visits to the website. This helps improve website performance by storing the data for future use instead of redownloading the files each time you visit a new site.
Disable other wallet extensions (please exercise caution when doing so)
There are rare occasions in which the best method for getting a site to recognize and connect to a supported wallet, is to temporarily disable all other wallet extensions currently running and reattempt to connect the wallet.
All disabled extensions will save current data as long as they are not removed from the browser. To be safe, double-check that you have the necessary wallet recovery information (Seed Phrase) and that it is correct.
If none of the provided solutions solve the problem please reach out to our customer support team via the chatbot in the bottom right and we will assist you as soon as we can.
Ensure your wallet and browser are up to date
Ensure your wallet is set to the correct network type (mainnet vs testnet)
Make sure you are approving the connection request, and signing the signature request. Neither of these request require the spending of any Bitcoin. They are just done to prove you own the wallet you are connecting to Inscribe.io
Double-check that your wallet is compatible with Inscribe.io. Whether you are a Creator or Buyer of inscriptions you will be required to connect a wallet. On either of these 2 pages you will see a list of supported wallets. Click on the one you'd like to connect with.
If the Above Doesn't Fix your Issue, Try These Solutions:
Disconnect your wallet from the site, refresh your wallet and the website, and reconnect.
Clear your cache and repeat the above step
The Cache is a temporary storage that is used by your browser to store data from past visits to the website. This helps improve website performance by storing the data for future use instead of redownloading the files each time you visit a new site.
Disable other wallet extensions (please exercise caution when doing so)
There are rare occasions in which the best method for getting a site to recognize and connect to a supported wallet, is to temporarily disable all other wallet extensions currently running and reattempt to connect the wallet.
All disabled extensions will save current data as long as they are not removed from the browser. To be safe, double-check that you have the necessary wallet recovery information (Seed Phrase) and that it is correct.
If none of the provided solutions solve the problem please reach out to our customer support team via the chatbot in the bottom right and we will assist you as soon as we can.
Updated on: 08/03/2024
Thank you!